You will receive exactly the item our model is wearing in the photo. Since it is vintage clothing - which may have shrunk over time - we determine the 'size' of each item. We do this on the basis of the dimensions, and we do not assume an 'oversized fit'.

The 'size' may differ from the 'size on the label', therefore it is mentioned for clarification in the description of the item.

Always go for your own size at the 'size', unless you want to go for a different fit. You can compare your own size with the size and length of the model.

You can always ask us for help by email if you still can't figure it out.

You may not have seen it in the item description, but the 'size' may differ from the 'size in the label'For further explanation, see the heading 'explanation of sizes'.

If an incorrect size has been sent, please contact customer service. We will help you Please on to a solution!

The Netherlands: Orders over €75 are shipped free of charge, below that the shipping costs are approximately €5.99.

Belgium: Orders over €75 are shipped free of charge, below that the shipping costs are approximately €6.99.

Other, Europe: Orders over €99 are shipped free of charge, below that the shipping costs are approximately €9.99.

Your order will be delivered from Monday to Friday next day sent and the day after delivered.

The shipping costs you pay are standard costs from the delivery service.

Orders placed on Saturday and Sunday are placed, are on Monday sent and Tuesday delivered.

For orders abroad, the following applies: other delivery times.

Unfortunately, it is not (yet) possible to collect your order.

You will receive within an hour a confirmation email. Unfortunately, we cannot always prevent emails from being sent spam box end up there, so always check first if the mail you are missing has ended up there. If not, you can always contact us with our customer service!

If you have entered an incorrect address, please contact our customer service immediately. If you are lucky, your package has not yet been sent and we can change the address. We will do our utmost to help you, but if the package has already been sent, there is nothing more we can do.

If you want to track your order cancel, this is only possible if this is still not has been shipped. We process orders quite quickly, so it is important that you as quickly as possible contact customer service.

We think so terribly Sorry to hear that your item is a defect contains. Since the vintage clothing Re, can preventing the occurrence of a defect on the item. The items are listed here strict and careful checked.

Should there be a defect on the item, we will consider it very important this so transparent and clearly possible. That is why you will always find any defects on the photos and in the description of the item.

If there is a defect not is mentioned, we sincerely apologize for the inconvenience. This is absolutely not the intention. We want you to be happy with your purchase. Please contact our customer service at info@simeonvintage.nl. Also send photos of any damage to the item so that we can assess the situation accurate can handle.

At Simeon Vintage we strive to satisfaction from our customers to guarantee, that is why we do our utmost to discuss these types of situations clearly within the team to ensure that they do not recur in the future.

If your package may have been lost, please first check the neighbors and take directly contact up with the carrier if the problem persists. Please wait a few days after the delivery date before contacting us. If your package still has not arrived, please contact our customer service. We then start a research with the carrier to determine the location of your package. The investigation may 5 to 20 working days to last.

Please note! We do not provide refunds for missing packages, but we do offer the value of your order by means of a gift voucher. This way you can place a new order.

We ship all our packages with PostNL. You will always receive a Track & Trace link by email with which you can track your order.

Unlike other vintage clothing stores, you can return your items to us. This can be done within our return period of 14 days.

We use a return portal making returns easy for you simple is. Don't forget to use a # before your order number! Items purchased in the 'special prices' cannot be returned. Actions are excluded from this (such as 2+1 free).

Once we have received the return, it will be processed within 14 days checked and processed. You will receive a confirmation email and gift card by email. This will allow you to easily choose something else.

We help you with all the steps for a simple return.

1. Place the items you want to return in the original packaging (in which the items arrived).
2. Go to our returns page and fill your order details. Always enter a '#' before your 5-digit order number.
3. Print out the return ticket and stick it on the package.
4. Take the package to a drop-off point near you.
5. You will receive a gift voucher for the returned items within 14 working days of receiving your return.

Return Shipping Requirements

• Please return the item to the original packagingg;
• Stop the item correctly (zips, buttons etc. closed and folded) in the packaging (as you received it);
• You cannot return items if they have been worn and there is no tag attached to the item.
  

NB: If the return does not meet the requirements, we will be forced to return to to refuse.

We expect your return shipment within 5 working days in our warehouse. Once we receive the return, you will receive automatically An confirmation by email. Your return will be processed within 14 working days (usually faster) are processed.

Always check first whether your question is listed in our FAQ.

If your question is not listed, you can always contact customer service by email at this page.

You always get within 3 working days response (weekends not included).